Denial

A denial refers to an insurance company’s rejection of a dental claim, appeal, or prior authorization request for a dental service.

A dental claim may be rejected for numerous reasons including:

  • The dental service was not covered under the patient’s dental plan
  • The dentist providing the care was not in-network for the dental plan
  • The dental care was delivered during a waiting period or after previous services reached the maximum benefit for the dental plan

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